What We Collect and Why We Use It
When you create an account with us, we collect the details you submit — your name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, the transaction reference tied to your mobile
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wallet is logged against your account record. We also collect device data: your browser type, IP address, and session timestamps. This helps us detect suspicious login attempts and verify that your account activity matches your registered device. We do not sell your personal data to third
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parties. Payment data related to bKash, Nagad or Rocket transfers is held in encrypted form and is only accessed by our verification team when a withdrawal or account query requires it. If you contact our support team, the conversation record is stored so we can follow
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up accurately. We retain your account data for as long as your account remains active, and for a period after closure as required by applicable legal obligations in eligible regions. You can request a copy of your stored data or ask us to delete it —
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see the contact section below for how to do that. Availability of this platform and its data practices is subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.